Descriere - Be My Guest Student's Book - English for the Hotel Industry (Francis O'Hara )
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.
Anul aparitiei: 2002
Numar pagini: 112
Format: 21x27